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Cancellation 

You can cancel your reservation through the client portal at customer.roosh.online. Cancellations must be made no later than 24 hours before the scheduled start time.

To cancel, visit the link above and enter your booking reference number (which begins with "R" and can be found at the top of your booking confirmation) along with the email address used when making the reservation.

Yes! Just let us know the license plate and we will update your reservation.

Yes, because this is the only way to be assured of a parking spot. Advance booking is also cheaper than late parking and guarantees the best parking spot.

You can book when parking facilities show availability on our site. Typically, valet service needs to be booked 24 hours in advance and shuttle services one hour before you need to depart from the airport.

This is very easy on our site! Choose the airport you will be departing from and fill in departure and arrival time and date. A list of all available parking facilities will be displayed for you to compare. After identifying the best one, make a reservation and all relevant information will be sent to your email within a couple of minutes.

Don’t worry! Simply send us an e-mail and our friendly, professional customer service team will be happy to assist you. Make sure to check your spam folder before contacting us.

Yes, you can make adjustments up to 48 hours before the booking begins! You can do this yourself by using the customer dashboard or you can contact our customer support team during office hours (Mon to Fri 09:00 - 17:00). Simply send us an email to our customer service team with your request and remember to include your booking number.

Yes of course! You can make the reservation and request adjustments on your reservation up to 48 hours before it begins.

We always guarantee reliability! We only work with experienced and reliable partners with high ratings and good reviews.

You can pay with VISA, Mastercard, American Express and Paypal.